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Resolved Question: My cell phone charger is malfunctioning, how to get a new one?

I have a Sprint cell phone. My charger seems to have broken and is no longer supplying battery life to my phone. If I were to take my phone into one of those Sprint stores... would I be able to get a free replacement for the charger? Oh, and another question... I've had this phone for awhile now, and Sprint lets you update your phone... my phone is due for an update... and I was just wondering if those updates are free? more

Resolved Question: Sprint phones?

My Sprint cell phone was recently stolen and I immediately reported it. Luckily I had the phone insured and Sprint sent me a replacement after I paid a $50 deductible. I got the phone in the mail today and it came without a battery and without a simCard. Is this typical? I feel like I should have just got a new phone entirely as I would be paying about the same for a new phone now that I have to buy a battery and a simCard to go with this replacement phone. more

Resolved Question: I purchased a Sanyo Katana 2 cell phone back in late July and it's broken now?

I picked up my phone today and noticed a chunk missing out of the back of it. The phone still works, but I'm going to have to get it fixed or repaired. Based on my previous track record with phones, as well as all of the dents and scratches in it, the broken phone is most likely my fault, and therefore, my responsibility to pay for (as well as a case to protect the new/ repaired phone.) There is an actual HOLE out of the phone...just above the battery door so I don't know if it can actually be repaired. How much do you think a replacement phone would cost through Sprint? Should I get another Katana II with a case, or is there another phone that would be around the same price (or less) but a bit nicer quality? Thanks for the help.How can my 1 year warranty be over? I bought the phone five months ago! more

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